Here is a comprehensive SayPro Internal Communications Audit Template, tailored to support SayPro’s HR and leadership teams in evaluating and improving internal communications systems across departments, programs, and partnerships.

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SayPro Internal Communications Audit Template

Prepared by:

SayPro Chiefs Strategic Partnerships Office
Under SayPro Strategic Partnerships Royalty

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📘 1. Audit Overview

Purpose:
To evaluate the effectiveness, clarity, reach, and consistency of SayPro’s internal communications. This audit will help identify gaps, opportunities, and strategies for enhancing collaboration, engagement, and alignment within the organization.

Audit Period: [Insert Start Date] – [Insert End Date]
Audited by: [Audit Team or HR Communications Officer]
Department/Unit: [e.g., HR, Partnerships, Programs, Finance]

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📌 2. Communication Objectives Assessment

Objective	Current Status	Meets Expectations? (Yes/No)	Comments
Inform staff of organizational updates	[ ]	[ ]	[ ]
Support HR engagement and onboarding	[ ]	[ ]	[ ]
Encourage two-way communication	[ ]	[ ]	[ ]
Reinforce organizational values and culture	[ ]	[ ]	[ ]
Ensure clear communication of policies	[ ]	[ ]	[ ]

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🗂 3. Channels in Use

Communication Channel	Purpose	Frequency	Owner	Effectiveness (1–5)	Notes for Improvement
Email Bulletins	Weekly HR updates	Weekly	HR Comms	[ ]	[ ]
SayPro Intranet/Portal	Document sharing, updates	Ongoing	IT/HR	[ ]	[ ]
SayPro App Notifications	Alerts, event reminders	As needed	Comms Office	[ ]	[ ]
Staff Meetings	Departmental updates	Monthly	Chiefs	[ ]	[ ]
SayPro Monthly Brief	Strategic leadership news	Monthly	Editorial	[ ]	[ ]
WhatsApp/Teams Groups	Quick team messaging	Daily	Managers	[ ]	[ ]

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🧩 4. Audience Engagement Evaluation

Audience Group	Primary Needs	Communication Gaps	Engagement Level (High/Medium/Low)	Suggested Actions
Chiefs & Leadership	Strategic alignment	Lack of shared dashboards	[ ]	[ ]
HR Team	Policy clarity, updates	Delayed access to resources	[ ]	[ ]
Program Managers	Operational clarity	Irregular updates	[ ]	[ ]
Volunteers & Interns	Orientation, FAQs	Inadequate onboarding material	[ ]	[ ]
External Consultants	Briefings, contracts	Communication lag	[ ]	[ ]

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🔍 5. Key Audit Questions

1. Are communication tools/platforms user-friendly and accessible to all staff?
2. Do internal messages align with SayPro’s strategic goals and values?
3. Is feedback from staff actively encouraged and responded to?
4. Are communication responsibilities clearly assigned?
5. Is there consistency in tone, frequency, and language across channels?
6. Are HR and leadership messages effectively reaching their intended audiences?

(Provide written responses based on interviews, surveys, or focus groups.)

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📈 6. Feedback Summary (from Staff Surveys or Interviews)

• Top strengths of current communication:

[e.g., Clear HR updates, accessible intranet]

Main concerns or frustrations:

[e.g., Information overload, lack of transparency]

Preferred communication formats:

[e.g., Video briefings, infographics, short emails]

Suggestions for improvement:

[e.g., Weekly team summaries, mobile updates]

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🛠 7. Recommendations & Action Plan

Issue Identified	Recommended Action	Owner	Deadline
Delayed HR policy updates	Automate weekly HR briefings	HR Comms	[Date]
Low engagement in monthly newsletter	Add visual summaries and quotes	Editorial Team	[Date]
Volunteers unaware of support services	Develop onboarding welcome pack	Volunteer Coordinator	[Date]

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✅ 8. Audit Completion & Sign-Off

Completed by:
Name: ____________________
Title: ____________________
Date: ____________________

Reviewed by:
Name: ____________________
Title: ____________________
Date: ____________________

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📎 Attachments (Optional)

• Staff survey results
• Sample communication flowcharts
• Screenshots of internal tools
• Meeting notes and observations

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For Use By:

SayPro Chiefs Strategic Partnerships Office
📧 partnerships@saypro.online
🌐 www.saypro.online

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